Security & Trust

AI Phone 360 (aiphone360.com) — A Service of Houston IT Developers LLC
Effective Date: November 2025

Our Approach to Security

AI Phone 360 strives to implement reasonable security measures to help protect the data processed through our platform. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. You acknowledge and accept the inherent risks associated with transmitting data over the internet and using cloud-based services.

We endeavor to use industry-standard practices, which may include encryption technologies and access controls, but we make no warranties or guarantees regarding the effectiveness of these measures. Security threats evolve constantly, and while we aim to stay current, we do not warrant that our security measures will prevent all unauthorized access, data breaches, or security incidents.

Data Handling

We aim to implement reasonable measures regarding data protection, which may include:

• Efforts to encrypt data during transmission and storage
• Attempts to limit access to authorized personnel
• Periodic reviews of our security practices

You acknowledge and agree that:

• We do not guarantee that your data will never be accessed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards
• You are solely responsible for maintaining backups of any data you consider important
• We are not responsible for any loss, corruption, or unauthorized access to your data
• We may modify our security practices at any time without notice

Your Responsibilities

You are solely and exclusively responsible for:

Compliance with All Laws

You are responsible for understanding and complying with all federal, state, local, and international laws, regulations, and industry standards applicable to your use of the Service, including but not limited to the Telephone Consumer Protection Act (TCPA), FCC regulations, state telecommunications laws, consumer protection laws, and any other applicable requirements. We do not provide legal advice and make no representations that your use of the Service is compliant with any laws.

Consent and Disclosure for Calls

You are solely responsible for obtaining all necessary consents, permissions, and authorizations before using AI-powered calling features. This includes but is not limited to obtaining prior express written consent for marketing calls, disclosing the use of AI or automated systems to call recipients, and complying with all consent requirements under the TCPA and FCC rules.

Call Recording Compliance

Do Not Call Compliance

You are solely responsible for maintaining and honoring Do Not Call requests and complying with national, state, and internal Do Not Call lists. We may provide tools to assist you, but the ultimate responsibility for compliance rests entirely with you.

Account Security

You are responsible for maintaining the confidentiality of your account credentials, monitoring your account for unauthorized use, and immediately notifying us of any suspected security breach. We are not liable for any loss or damage arising from your failure to protect your account.

Accurate Information

You are responsible for providing accurate, current, and complete information and for updating such information as necessary.

User Conduct

You are responsible for all activity that occurs under your account and for ensuring that anyone who accesses the Service through your account complies with these terms.

Data Accuracy

You are responsible for verifying the accuracy of any AI-generated transcriptions, summaries, or content. AI technology may produce errors, and you should not rely solely on AI-generated content for critical decisions.

Acceptable Use

You agree NOT to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Make illegal robocalls, send spam, or transmit unsolicited communications
• Engage in fraud, deception, or misrepresentation
• Harass, threaten, defame, or abuse any person
• Collect personal data without proper legal basis and consent
• Impersonate any person or entity
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any systems
• Transmit viruses, malware, or harmful code
• Use the Service in any manner that could damage our reputation
• Resell or redistribute the Service without authorization
• Use AI features for any unlawful, harmful, or deceptive purpose

We reserve the right to suspend or terminate your access immediately and without notice if we believe, in our sole discretion, that you have violated these terms. No refunds will be provided for accounts terminated due to violations.

No Warranties

WE DO NOT WARRANT THAT:

• The Service will meet your requirements or expectations
• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• Any errors in the Service will be corrected
• The Service will be compatible with your systems or third-party services
• AI-generated content will be accurate, complete, or appropriate
• Our security measures will prevent all unauthorized access or data breaches

YOU USE THE SERVICE AT YOUR OWN RISK. WE DISCLAIM ALL LIABILITY FOR ANY HARM OR DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY DOLLARS ($50), WHICHEVER IS LESS.

WE SHALL NOT BE LIABLE FOR:

• Any unauthorized access to or alteration of your data
• Any loss or corruption of data
• Any conduct or content of any third party
• Any errors, mistakes, or inaccuracies in AI-generated content
• Any interruption or cessation of the Service
• Any bugs, viruses, or other harmful code transmitted through the Service
• Any damages arising from your failure to comply with applicable laws
• Any claims arising from your call recordings, AI calls, or communications made using the Service
• Any TCPA violations, FCC violations, or other regulatory penalties you may incur
• Any claims by third parties arising from your use of the Service

These limitations apply regardless of the legal theory on which the claim is based (contract, tort, negligence, strict liability, or otherwise).

Indemnification

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS AI PHONE 360, HOUSTON IT DEVELOPERS LLC, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING FROM OR RELATED TO:

• Your use of the Service
• Your violation of these terms or any applicable law
• Your violation of any third-party rights
• Your failure to obtain proper consent for calls, recordings, or AI communications
• Any TCPA claims, FCC complaints, or regulatory actions related to your use of the Service
• Any claims by individuals you contacted or recorded using the Service
• Your content or data processed through the Service
• Any dispute between you and any third party

This indemnification obligation will survive termination of your use of the Service.

Third-Party Services and Integrations

The Service may integrate with or rely upon third-party services, platforms, and providers. We are not responsible for the availability, accuracy, security, or practices of any third-party services. Your use of third-party services is at your own risk and subject to those third parties' terms and policies. We make no warranties regarding third-party services and disclaim all liability for any issues arising from your use of such services.

Service Availability

We aim to provide reasonable service availability but do not guarantee any specific uptime or availability. The Service may be interrupted for maintenance, updates, or circumstances beyond our control. We are not liable for any service interruptions, downtime, or unavailability, regardless of the cause or duration.

Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We may also modify these terms at any time by posting the revised terms on our website. Your continued use of the Service after any modifications constitutes your acceptance of the revised terms.

Governing Law and Disputes

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from or relating to the Service or these terms shall be resolved exclusively in the state or federal courts located in Harris County, Texas, and you consent to the personal jurisdiction of such courts.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy and Terms of Service, constitute the entire agreement between you and AI Phone 360 regarding the Service and supersede all prior agreements and understandings.

Acknowledgment